LPC Provider Credentialing - Client Discovery Form

Client Discovery Form

Licensed Professional Counselors Credentialing

Purpose: This form collects provider, practice, services, location, documentation, payer, supervision, compliance, and enrollment details needed to assess commercial, Medicaid, Medicaid MCO, Medicare/Medicare Advantage where applicable, contracting, and provider enrollment requirements for Licensed Professional Counselors and related mental health counseling providers.

Completion does not guarantee payer approval, network participation, contract acceptance, reimbursement, or effective dates.

Instructions:

• Complete every applicable field. Select only services currently provided or planned.

• Items marked “if applicable” may not apply to every provider or practice.

• Upload supporting documents through the secure upload fields/portal only. Do not email protected or sensitive documents.

• Use the Additional Notes section for payer-specific concerns, special contracting requests, or enrollment barriers.

1. Practice & Provider Information

Each NPI must contain exactly 10 digits.

Primary Practice Address *

Mailing Address

Billing Address

Service Location(s)

State(s) of Licensure *
Select every state where the provider is licensed.

Provider Type / Credential

Entity Type / Practice Setting

2. Mental Health Counseling Services Offered

A. Psychotherapy / Counseling Services

B. Populations Served

C. Treatment Modalities / Clinical Focus Areas

D. Service Delivery Methods

3. Locations & Service Delivery Information

Add each service location and enter the hours of operation for that location.

4. Provider Billing & Coding Information

Place of Service Codes Used

Common CPT Codes Used

5. Provider Enrollment Roster

Complete one row per LPC, LMHC, LCMHC, LPCC, associate counselor, or related counseling provider requiring payer enrollment or credentialing. You may also upload an existing roster.

Provider NameCredential / RoleIndividual NPILicense State / # / Exp.CAQH ID / AttestationEnrollment ScopeSupervision Required?Action
Accepted: Excel, CSV, PDF, Word.

6. Insurance Participation & Contracting Needs

Requested Payer Enrollment / Contracting

7. Supervision, Collaborative Providers & Staff

Supervision / Staffing Notes

8. Credentialing, Compliance & Clinical Protocols

Documentation Standards / Compliance Items Available

9. Additional Notes / Special Considerations

10. Secure Supporting Documents

Documents containing protected health information, personally identifiable information, or other sensitive data must be uploaded only through the approved secure process and should not be sent through unsecured email.

Provider-Level Documents

Entity / Practice Documents

Privacy, Security & Technology Requirements

Please review the following requirements carefully before submitting this credentialing discovery form.

Privacy, Confidentiality, and Security of Credentialing Documents

To maintain compliance with HIPAA and to safeguard Client privacy, confidentiality, and data security, TriumpHealth strictly prohibits the transmission of credentialing documents (including but not limited to Licenses, DEA certificates, IRS forms, and other personal information or sensitive documents) via email, postal mail, or fax.

Technology Platform Usage Requirements

All credentialing documents required to complete the credentialing process must be uploaded directly by the Client to TriumpHealth’s HIPAA-compliant ShareFile portal during the onboarding process. Failure to comply with this process may result in delays or inability to proceed with our credentialing services.

If the Client is unable to navigate or upload the required documentation through ShareFile after the initial onboarding and workflow training, TriumpHealth will provide one additional training session at no additional cost.

Despite the training provided, if the Client does not effectively use the ShareFile portal and fails or refuses to upload the required credentialing documentation within three (3) months of the initial onboarding date, TriumpHealth shall have no obligation to continue processing the credentialing services and the Client shall not be entitled to any refund or credit of amounts paid to TriumpHealth under this Agreement.

CAQH or ADA Access

If the Client is not willing or able to provide access to provider’s existing CAQH Council for Affordable Quality Healthcare or ADA American Dental Association profile, then TriumpHealth is not liable for any credentialing application denials or removal of provider from the network panel due to incomplete profile and/or lack of attestation.

Primary Location Address

I verify that the primary location address provided above is not a virtual office, mail drop, P.O. Box, mailbox service, or other address that fails to meet the enrollment requirements of any payer. I understand that failure to disclose the exact type of physical location can result in delays, denials, enrollment rejections, site visit failures, or sanctions resulting from inaccurate, incomplete, or non-compliant information provided.

Pricing Terms

The pricing set forth in the Agreement you signed with TriumpHealth is contingent upon the Client’s adherence to the use of TriumpHealth recommended technology platforms and workflows, including the ShareFile portal process.

Scope of Work Precedence

In the event of any conflict, inconsistency, or discrepancy between the Scope of Work set forth in the executed Service Agreement and any project-scope information provided in this LPC Client Discovery Form, the terms of the executed Service Agreement shall control and be deemed final and binding.

Please fill and sign below to confirm that all information you completed above is true and correct, and that you have reviewed and agree with the requirements above.

11. Signature & Authorization

Choose Signature Method

Completion does not guarantee payer approval, network participation, contract acceptance, reimbursement, or effective dates.

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